Question 1

What areas around Wentzville do you cover?

Accepted Answer

We are fully mobile, so you never have to drive anywhere. Typical calls come from Wentzville, St. Louis, O'Fallon, Saint Charles, Saint Peters, Florissant, Chesterfield, Oakville, Wildwood and the surrounding area.

Question 2

Can a tenant call you directly?

Accepted Answer

Yes. Lockouts, rekeys between tenancies and mailbox locks in apartment blocks around Wentzville are regular work. If you manage or own the property, call us directly.

Question 3

Part of my key is stuck inside. Is the lock finished?

Accepted Answer

Usually not. A snapped key can usually be removed, and a new key cut from the pieces or from the lock. Force is what converts an easy fix into a replacement, so leave it be until someone gets there.

Question 4

Will you make sure it's my house before you open it?

Accepted Answer

Always. Any locksmith worth hiring asks; ID and proof of address come before the door does.

Question 5

Safes and cabinets: do you open those?

Accepted Answer

In most cases yes; the make and how it is secured decide it. Give the dispatcher the brand and approximate age so the technician brings what that model needs.

Question 6

How fast can someone get to me in Wentzville?

Accepted Answer

Most calls in Wentzville are reached within the hour. Where you are and what the roads are doing set the time, so the dispatcher gives a real window on the call, not a website promise.

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